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Business Techical Writing : Documented Processes and Procedures
Business Systems Analysis
The purpose of business system analysis is to produce written documents to formally describe and illustrate the:- Processes
- Procedures
- Employee inductions
- Quality assurance systems
- Information technology projects
- Competency-based training systems
- Product marketing and user reference
- Operational and service reference
- ISO 9001:2008 Quality Management System
- Continual improvement processes
- On-job competency training methods
- Health and safety in employment manuals
- Skills and performance review
As the leading organization in this field, the structured documents produced by us enable efficient performance by people, operations, and service delivery.
Producing functional process and procedure documents requires highly skilled process analysis and technical writing, mediocrity is not in our vocabulary.
This applies also to user-reference documents such as computer program and information technology manuals.
The technical writing standard for documents treats readers as the customer and produces documents with simple language that is consistent, concise, and readable. The documents are structured to be used for training methods that include criterion referenced instruction, self-paced learning, and on-job instruction.
Instructional design is the critical principle for development of training material and promoting learner acquisition of specific knowledge and skills.
Frequently asked questions
The simplicity of technically written documents conceals the complexity of creating the clarity. A competent technical writer achieves the clarity by choosing the right words to construct sentences and paragraphs for purposes of outlines and usage. Getting this phase right makes reading and comprehension a breeze.| Q. |
What is the purpose of technical writing in relation to process documentation? | |
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Technical writing is a methad for documentating business processes and procedures to ensure constancy of purpose in what a business does. This includes meeting the needs of quality assurance, such as the ISO Standards series. The documentation is a logical process that goes hand in hand with business process analysis. The structure of writing is directed at the reader, being employees, and must not convey how 'clever' the writer is. |
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What is Premier Strategics professional specialty in technical writing and training methods? |
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Customising complete document system, or owner/operator manuals for learning purposes, based on international technical writing standards and instructional design principles. This includes analysis, scripting and producing e-learning programs for computer-based education and training. |
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What are Premier Strategics technical writing standards, isn't technical writing just something that anyone can do? |
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Technical writing is a highly skilled vocation that ensures the reader 'gets it' first time. training, it is a structured all-inclusive system for self-study, on-job training, practice and performance evaluation. We will not deviate from the international standard, clearly defined in our published Technical Writers' Guide. |
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How does Premier Strategics do it? |
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Maintaining technical writing standards and instructional design principles without compromise. There are no compromises where learners are concerned, their needs come first. |
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Why does Premier Strategics excel more than others? | |
| A. | Consistency, consistency and consistency!! Our work receives praise from individual participants and industries around the world. We also apply the Information Mapping principles. |
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Can Premier Strategics produce e-learning modules for computer based training? |
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Absolutely, and that includes an online training administration and management software package! It is a logical extension to job process analysis and technical writing for competency-based training. The script is complete when a document is written using technical writing standards and instructional design principles. |
Hamilton, New Zealand